Question 1

How can I place an order?

Accepted Answer

You can shop directly through our website skynnd.com or DM us on Instagram @skynndluxe. Once your order is confirmed, you’ll receive a confirmation message via email.

Question 2

Do you restock items?

Accepted Answer

Most SKYNN’D pieces are limited drops and not restocked. Once it’s gone, it’s gone! This keeps your outfits exclusive.

Question 3

What is SKYNN'D's Return policy? How does it work?

Accepted Answer

SKYNN'D's return policy gives you an option to request a return or refund within 3 days of delivery, only if:​
 • You received a damaged, defective, incorrect item.
 • The return is initiated within the 3-day window and shipped back to us within the timeline provided.
 • Email us at support@skynnd.com (mailto:support@skynnd.com)with:
    • Order number
    • Product details
    • Reason for return
    • Unboxing video (if the product arrived damaged)
Our team will respond within 24–48 hours and guide you through the return process.
Our team will arrange the reverse pick-up for your return. Once your request is approved, the product will be picked up from your address within 2–4 working days. Please ensure the item is unused, unwashed, and in its original packaging.
​

Question 4

Can I exchange or return my order?

Accepted Answer

We currently do not offer direct exchanges. If you want a different size or item, return the original, and place a fresh order separately.
1. Email us at support@skynnd.com (mailto:support@skynnd.com)with:
 • Unboxing video required for approval.
 • 2-3 clear pictures of the product with the tags intact.
 • Item must be unused, with tags, and sent back in original packaging.
 • Mention the correct size required.
 • The return shipment will be arranged and the product will be picked up in 2-4 working days. 
2.Size exchange only within 48 hours of delivery.
3. Upon approval, the refund will be issued as a store credit.
4.No exchanges on sale items or SKYNN'D Exclusive pieces.
5.Only one exchange per order allowed.

Question 5

What payment methods do you accept?

Accepted Answer

We accept:
 • Online payments (UPI, Debit/Credit cards, Netbanking)
 • Cash on Delivery (COD) across India

Question 6

Do you offer free shipping?

Accepted Answer

Yes, we offer free shipping pan-India on all prepaid orders. COD orders may have a small handling fee.

Question 7

How long will delivery take?

Accepted Answer

Orders are usually dispatched within 1–3 working days and delivered in 4–7 working days, depending on your location.

Question 8

Do you ship internationally?

Accepted Answer

Currently, we ship across India. International shipping is coming soon! 🌍

Question 9

How do I know my size?

Accepted Answer

Check our Size Guide on the product page for detailed measurements. If you’re still unsure, DM us on Instagram — we’ll help you find your perfect fit.

Question 10

How do I contact customer support?

Accepted Answer

You can reach us at:
 📩 Email: support@skynnd.com()
 💌 Instagram DM: @skynndluxe
 WhatsApp channel: SKYNN’D Drops

SKYNN'D

SKYNN'D

Bold fits.Bold energy.

New Arrivals

SKYNN'D Exclusive

Single Pieces only

Gone Before You Blink!

Featured Categories

Tops

Dresses

Co Ords

Bottom Wear

Skirts

Party wear Dresses

Follow us on Instagram

All Products

SKYNN'D

SKYNN'D

Bold fits.Bold energy.

New Arrivals

SKYNN'D Exclusive

Single Pieces only

Gone Before You Blink!

Featured Categories

Tops

Dresses

Co Ords

Bottom Wear

Skirts

Party wear Dresses

​

Follow us on Instagram

All Products