1. 📥 What We Collect

When you browse, sign up, or shop with us, we may collect:

• Personal Information:
  Name, email address, phone number, shipping/billing address, payment info (via third-party processors)

• Device Information:
  IP address, browser type, device type, operating system, referring site, usage data (via cookies & analytics)

• Order Data:
  Products purchased, order history, preferences

• UGC (User-Generated Content):
  Any photos, comments, reviews, or tags you share with us or use with #SkynndStyle

2. 🎯 Why We Collect It

We use your info to:

• Process & ship your orders

• Provide customer support

• Send order confirmations, shipping updates, and promos

• Improve our website experience

• Detect and prevent fraud or abuse

• Deliver personalized content and recommendations

• Fulfill legal obligations

We do not sell your personal info. Period.

3. 💳 Payments & Third-Party Tools

All payments are securely processed through trusted third-party payment gateways (e.g. Razorpay, PayPal, etc.). We don’t store your card details.

We also use tools like:

• Google Analytics

• Meta Pixel

• Instagram embedded feeds

• Email marketing platforms (e.g., Mailchimp, Klaviyo)

These may collect anonymized usage data to help us improve performance and personalize marketing.

4. 🍪 Cookies (Not the edible kind)

Our site uses cookies to:

• Keep you logged in

• Remember your cart

• Analyze website traffic

• Personalize product suggestions and ads

You can manage or disable cookies in your browser settings. Just know, the site may not work as smoothly without them.

5. 📤 Email & SMS

We may send you:

• Order-related updates

• Promotional offers, product drops, or restock alerts

• Feedback requests after purchase

You can opt out anytime by clicking “unsubscribe” in emails or replying “STOP” to SMS.

6. 🔐 How We Protect Your Info

We implement industry-standard security measures:

• SSL encryption

• Secure servers and firewalls

• Limited internal access to personal data

While we do our best, no method of transmission over the internet is 100% secure. Use the site at your own discretion.

7. 📁 Data Retention

We keep your data:

• As long as your account is active

• As long as needed for legal/commercial reasons

• Until you ask us to delete it

8. ✋ Your Rights (Yes, You Have Them)

Under applicable data protection laws (like GDPR if you’re in the EU), you have rights to:

• Access your data

• Correct or update it

• Delete it

• Object to certain uses

• Request data portability

Email us at privacy@skynnd.com to make a request. We may verify your identity before acting on it.

9. 🧒 Children’s Privacy

We don’t knowingly collect personal info from anyone under 13. If you believe your child has shared info, contact us immediately.

10. 🌍 International Use

By using the Site outside India, you understand that your data may be transferred to and processed in India, where data laws may differ from your region.

11. 🔄 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the date at the top and, if major, notify you via email or pop-up.

12. 📬 Contact Us

Got questions? We got answers.

📧 Privacy Queries: support@skynnd.com
📧 General Support: support@skynnd.com

Thanks for trusting Skynn’d. Your data’s safe here — now go shop like nobody’s watching (except us, but respectfully). 🖤